Step 1: Download the QuickBooks Tool Hub
The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.
Close QuickBooks.
Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
Open the file you downloaded (QuickBooksToolHub.exe).
Follow the on-screen steps to install and agree to the terms and conditions.
When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Step 2: Use the QuickBooks Install Diagnostic Tool
Open the QuickBooks Tool Hub.
In the tool hub, select Installation Issues.
Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
When the tool finishes, restart your computer.
Step 3: Update Windows
Window updates prevent and often fix install errors.
Check out Windows Update: FAQ on how to update your version of Windows from Microsoft,
Once the update finishes, restart your computer.
If you could open QuickBooks before you saw the error, Open QuickBooks and your company file.
If you weren't able to install QuickBooks, install QuickBooks Desktop again.
If you can install and open QuickBooks, you're good to go. If you continue to see issues, move to Step 4.
Step 4: Manually fix Windows components
If the QuickBooks Install Tool and the update didn’t fix the error, you can repair specific Windows components yourself.
You should only do these steps if you’re an IT professional, confident Windows user, or have help from Microsoft support experts.
Repair or reinstall Microsoft .NET Framework
Repair Microsoft MSXML
Learn more: QuickBooks Cloud Accounting | Sage Conversion to QuickBooks | QuickBooks for Mac
Regards, Bruce
Causes of QuickBooks Error 1402
Below given are some of the reasons that lead to QuickBooks Error 1402 on your screen.
A corrupted QuickBooks Installation file.
A damaged CD while installing from the CD.
Inappropriate or incomplete Installation
Windows is not updated to the latest version.
How to Fix QuickBooks Error Code 1402?
There are a few recommended ways in which you can amend this error. In this article, we will enumerate three such methods. Let’s look at them:
Method 1
Use QuickBooks Install Tool
There is a QuickBooks Install Tool that is equipped to address all Installation issues. To use the tool, you need to Install it from Intuit and then Run the tool.
First, download the QuickBooks Install Tool from the Intuit website
Now, close any running programs
Run the tool after this. It might take approximately 20 minutes as per your network and the speed of the system to finish the process.
Next, Restart Windows once the process is complete.
Method 2
Update Windows & Install missing Updates.
Improper QuickBooks Installation can also happen if the Operating System is not updated efficiently.
Click the Windows icon from the bottom of the Desktop (start option)
Now perform Windows Update and select ‘Check for Updates
Install the pending updates
Restart the computer after the updates
Regards,
Willjoe